February 23, 2011
Quiet AND Warm

“gemba walk” (lean thinking term) to go to the actual place where value is added + “walkabout” (Australian aborigine) a short period of wandering bush life engaged as an occasional interruption of regular work

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I’m staying at a big hotel in downtown Des Moines.  The room temperature is regulated by a thermostat on the wall (see photo).  I used a stir stick from the coffee-maker to jamb into the thermostat so that I can turn the fan off - it’s noisy.

That solves the noise problem, but what about the temperature?  Now I’m cold.  I guess I can’t have it both ways - warm and quiet.

I’m not going to stay at the downtown Marriott in Des Moines again.